WHITE PAPER:
This whitepaper covers how users demand the same availability and performance from their work IT services and applications as they find from those they use in their spare time.
WHITE PAPER:
This resource explores the changing e-commerce landscape, and investigates how developing an omni-channel environment can help you create a strong, dynamic customer experience.
WHITE PAPER:
Business survival in the age of the smart consumer means empowering your customers to shop how and when they want. In this white paper, find the results of a recent survey of more than 30,000 consumers and uncover the key trends shaping the world of retail.
WHITE PAPER:
This valuable resource examines how IT is losing control over the enterprise and the need for change in the world of IT, and explores how cloud-driven technology can help you more successfully manage IT services.
WHITE PAPER:
This white paper explores the role of a command center in helping companies monitor and manage individual technologies and explains why a service-oriented approach is essential.
WHITE PAPER:
Read this white paper to learn how a process-based approach to managing application demand can finally help IT service organizations give their user base what they want—more revenue, more market share, and more customers.
WHITE PAPER:
This paper clarifies what cloud computing is, identifies the services offered in the cloud, and also examines potential business benefits, risks, and assurance considerations. Read on to learn more about cloud computing from security, governance, and assuarance perspectives.
