Professional Services Administration White Papers

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Integrating Cloud Backups Into Your MSP Management Platforms
sponsored by Intronis
WHITE PAPER: In this white paper, you will learn how to integrate offsite backup services into existing remote monitoring management (RMM) and professional services automation (PSA) platforms.
Posted: 22 Jul 2013 | Published: 22 Jul 2013

Intronis

Business Analytics and Optimization for the Intelligent Enterprise
sponsored by IBM
WHITE PAPER: It’s easy to understand why business leaders regard their experience and intuition as inadequate tools for optimizing their enterprises.
Posted: 14 Dec 2010 | Published: 14 Dec 2010

IBM

Create a Referral Program to Grow Your IT Business
sponsored by ConnectWise
WHITE PAPER: The primary mode of growth for most technology provider businesses is by good, old word of mouth.  Yet, many businesses have not established an official referral program to capture as many referrals as possible.  Check out this guide to find the proven best strategies for creating the perfect referral program for your business.
Posted: 16 Jul 2013 | Published: 16 Jul 2013

ConnectWise

Five Critical Steps to Achieving an Effective Application Security Program
sponsored by IBM
WHITE PAPER: Discover steps you can incorporate into every phase of the development process to improve your application security, and get an overview of application threats and the types of risks to prioritize and remediate.
Posted: 08 Oct 2014 | Published: 31 Dec 2013

IBM

HP Server Automation Virtual Appliance
sponsored by Hewlett Packard Enterprise
WHITE PAPER: Read this exclusive white paper to find out the key features of HP's latest server automation software.
Posted: 27 Feb 2014 | Published: 31 May 2013

Hewlett Packard Enterprise

SaaS Takes Center Stage in 2014
sponsored by IBM
WHITE PAPER: Learn how subscription-based business applications are expected to make an even bigger impact in 2014 and beyond in this informative infographic.
Posted: 02 Oct 2014 | Published: 29 Jul 2013

IBM

Protect Your Web Applications from the OWASP Top 10
sponsored by IBM
WHITE PAPER: Applications, mobile devices, cloud computing, and web APIs unlock tremendous business opportunities—however, they also open your systems up to a broader set of unknown users. In this resource, you'll learn the basics of securing your web applications from the OWASP Top 10.
Posted: 22 Jun 2015 | Published: 31 Aug 2012

IBM

Request and Task Management: Stop Wasting 45% of Your Day
sponsored by AtTask
WHITE PAPER: Accesst this featured white paper to find 3 common barriers to workplace productivity, and the essential solutions to resolving them. Read on to see how you can realign your project management methodology and increase productivity while reducing wasted time.
Posted: 29 Jan 2015 | Published: 29 Jan 2015

AtTask

Assuring Software Security Through Testing
sponsored by (ISC)2 UK Ltd
WHITE PAPER: This white paper offers key recommendations for software developers to test for quality and security assurance before releasing products to the market.
Posted: 25 Feb 2014 | Published: 25 Feb 2014

(ISC)2 UK Ltd

IBM SmartCloud for Social Business Mobility
sponsored by IBM
WHITE PAPER: This white paper introduces one company's portfolio of online services, including scalable and security-rich email, web conferencing, and social collaboration, that can help to improve employee responsiveness and effectiveness in support of social business.
Posted: 02 Oct 2014 | Published: 30 Sep 2014

IBM