Information Technology Infrastructure Library White Papers

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Implementing Best Practices: The Dell Management Console and ITIL
sponsored by Dell and Symantec
WHITE PAPER: The Dell™ Management Console Powered by Altiris™ from Symantec™ provides a comprehensive management platform based on standardized IT Infrastructure Library (ITIL) processes—facilitating the adoption of industry best practices and helping streamline and simplify IT management in enterprise data centers.
Posted: 15 Oct 2009 | Published: 01 Mar 2009

Dell and Symantec

Creating and Managing value with IBM Tivoli Service Management center for System z
sponsored by IBM
WHITE PAPER: Read this paper to learn about a service management solution that's optimized for IBM's System z, but compatible with other distributed systems, that provides the end-to-end visibility, control and automation for optimum business service delivery and IT infrastructure management.
Posted: 14 Feb 2012 | Published: 30 Apr 2008

IBM

Managing Today's Data Centers: Avoiding the Impending Crisis
sponsored by Aperture - An Emerson Network Brand
WHITE PAPER: High-density equipment has created significant benefits for organizations. However, there are challenges with high-density that could negatively impact organizations. Download this paper for a look at challenges and key issues facing organizations.
Posted: 16 May 2007 | Published: 01 May 2007

Aperture - An Emerson Network Brand

Managing City Assets: A New Perspective; A New Model; and Transformed Value
sponsored by IBM
WHITE PAPER: In this white paper, you will learn about a leading technical approach that accelerates implementation, substantially removes funding hurdles, ensures an ongoing solution and incentivizes cities to migrate from a fragmented, costly and inadequate model to a common leading-edge solution.
Posted: 10 Sep 2013 | Published: 10 Sep 2013

IBM

Boost IT Visibility & Value with Service Catalog
sponsored by ServiceNow
WHITE PAPER: Find out how creating a great service catalog can help prove the value of IT, and why many consider it fundamental.
Posted: 19 May 2014 | Published: 30 Apr 2013

ServiceNow

IT Service Management: Lay the foundation for reliable IT operations and support
sponsored by BMC-Accenture
WHITE PAPER: As companies strive to improve performance, they typically encounter several challenges along the way. This white paper describes a few of these obstacles and explains why a service-oriented, lifecycle-based approach to management is essential.
Posted: 19 Aug 2011 | Published: 19 Aug 2011

BMC-Accenture

Transform IT: Transform the Enterprise
sponsored by ServiceNow
WHITE PAPER: Discover the three IT imperatives for a CIO-led transformation, and learn how CIOs are adopting strategies to change IT.
Posted: 19 May 2014 | Published: 19 May 2014

ServiceNow

Process Automation for the Twenty-Ten Decade: The Automation of Business Technology
sponsored by Network Automation, Inc
WHITE PAPER: This paper discusses the need for business process automation and how it can make your company vastly more efficient. Continue reading to learn how to stay ahead of the curve on process automation during the twenty-ten decade.
Posted: 27 Oct 2010 | Published: 27 Oct 2010

Network Automation, Inc

Modernizing IT: Strategies for Improving Service Quality and Reducing IT Costs
sponsored by BMC Software, Inc.
WHITE PAPER: Working harder simply won't get you there. No matter how many people you allocate, sinking more labor into old IT practices cannot concurrently meet rising demands on IT and cut costs. Read about cost-effective, automated ways to meet this challenge head-on in our latest article, “Strategies for Modernizing IT, Reducing Costs, and..”
Posted: 17 Jun 2009 | Published: 15 Jun 2009

BMC Software, Inc.

Introduction to Requirements - The Critical Details That Make or Break a Project
sponsored by Global Knowledge
WHITE PAPER: This whitepaper will discuss the various kinds of information technology requirements, their importance, the different requirement types, the concept of requirements engineering and the process for gathering requirements.
Posted: 10 Dec 2008 | Published: 10 Dec 2008

Global Knowledge