Services Process Optimization Software Reports

Why You Should Take a Holistic Approach to ITIL and Service Support
sponsored by BMC Software, Inc.
WHITE PAPER: In these tough economic times, how do you address the challenge of reducing costs without diminishing your service quality? Companies can lower costs significantly and meet the growing demand for services by taking a more holistic approach. This paper discusses the importance of taking a unified approach to service support management and...
Posted: 18 Jun 2009 | Published: 15 Jun 2009

BMC Software, Inc.

Computer Weekly - 20 December 2022: The Post Office IT scandal - cock-up or cover-up?
sponsored by TechTarget ComputerWeekly.com
EZINE: In this week's Computer Weekly, the Post Office IT scandal inquiry continues to reveal shocking details – we review the latest evidence. We examine progress of the roll-out of fast broadband across the UK. And as the Online Safety Bill returns to Parliament, we look at the arguments about how to keep the internet safe. Read the issue now.
Posted: 16 Dec 2022 | Published: 20 Dec 2022

TechTarget ComputerWeekly.com

CW@50: March editions of Computer Weekly
sponsored by TechTarget ComputerWeekly.com
EZINE: We search back through the Computer Weekly archives held at The National Museum of Computing to present what was happening in IT over the past five decades.
Posted: 08 Feb 2021 | Published: 15 Mar 2016

TechTarget ComputerWeekly.com

Does a proprietary solution automatically mean vendor lock-in?
sponsored by TechTarget ComputerWeekly.com
ANALYST REPORT: The dread of any IT manager is in making a significant purchase of hardware or software to then find that they are 'locked in' to one supplier. But analyst Clive Longbottom asks, is this still the case?
Posted: 08 Feb 2021 | Published: 14 Mar 2016

TechTarget ComputerWeekly.com

Computer Weekly – 14 November 2023: The UK AI Safety Summit – what did it achieve?
sponsored by TechTarget ComputerWeekly.com
EZINE: In this week's Computer Weekly, we look back at the UK government's AI Safety Summit and assess what it achieved – and what it didn't. Our latest buyer's guide examines the future of business software and modernising legacy applications. And we find out how the UK PSTI Act aims to protect your smart devices. Read the issue now.
Posted: 10 Nov 2023 | Published: 14 Nov 2023

TechTarget ComputerWeekly.com

CW APAC: Trend watch: Enterprise resource planning
sponsored by TechTarget ComputerWeekly.com
EZINE: In this handbook, focused on enterprise resource planning in the Asia-Pacific region, Computer Weekly looks at what's behind this renewed priority and why firms want cheaper software maintenance and the benefits of best-of-breed cloud apps.
Posted: 18 Aug 2022 | Published: 18 Aug 2022

TechTarget ComputerWeekly.com

API Management: The role of APis in digital business transformation
sponsored by TechTarget ComputerWeekly.com
EGUIDE: Application programming interfaces (APIs) are moving beyond the domain of software development. They offer a way for organisations to work closely with an extended ecosystem of business partners, who are able to build value-added software-powered products and services.
Posted: 08 Feb 2021 | Published: 09 Nov 2020

TechTarget ComputerWeekly.com

Essential Guide: Application Performance Management
sponsored by TechTarget ComputerWeekly.com
ESSENTIAL GUIDE: This guide to managing application performance covers transaction speeds, networking, workflow and tools for performance detection and diagnosis.
Posted: 08 Feb 2021 | Published: 30 Nov 2017

TechTarget ComputerWeekly.com

Computer Weekly – 16 January 2024: All eyes are on the Post Office scandal – at last
sponsored by TechTarget ComputerWeekly.com
EZINE: In this week's Computer Weekly, 15 years since we first revealed the plight of subpostmasters, and four years since their High Court victory, the UK public and government are getting behind the victims, thanks to a TV dramatisation of the scandal. We look at plans to quash convictions and analyse Fujitsu’s role in the scandal. Read the issue now.
Posted: 12 Jan 2024 | Published: 16 Jan 2024

TechTarget ComputerWeekly.com

Getting the best out of robotic process automation
sponsored by TechTarget ComputerWeekly.com
EGUIDE: IT leaders are used to doing more with less, but the pandemic has forced many organisations to reassess whether the way processes have always been run, is optimal. With people having to work from home, many organisations have needed to automate previous manual tasks, in order to remain operational.
Posted: 06 Aug 2021 | Published: 06 Aug 2021

TechTarget ComputerWeekly.com