SPO Software Reports

Why You Should Take a Holistic Approach to ITIL and Service Support
sponsored by BMC Software, Inc.
WHITE PAPER: In these tough economic times, how do you address the challenge of reducing costs without diminishing your service quality? Companies can lower costs significantly and meet the growing demand for services by taking a more holistic approach. This paper discusses the importance of taking a unified approach to service support management and...
Posted: 18 Jun 2009 | Published: 15 Jun 2009

BMC Software, Inc.

Computer Weekly – 7 November 2017: The ethics of software development
sponsored by TechTarget ComputerWeekly.com
EZINE: Take a look at this edition of ComputerWeekly to learn more Uber, Volkswagen, and other companies that have experience with software ethics issues, how they've dealt with them, and what the consequences have been.
Posted: 08 Feb 2021 | Published: 03 Nov 2017

TechTarget ComputerWeekly.com

Computer Weekly - 19 November 2019: Is facial recognition happening too fast?
sponsored by TechTarget ComputerWeekly.com
EZINE: In this week's Computer Weekly, as the Information Commissioner calls on police forces to slow down the introduction of facial recognition, we examine the issues. We look at what the use of DevOps methods means for storage strategy. And we talk to Microsoft's global cyber security chief. Read the issue now.
Posted: 08 Feb 2021 | Published: 19 Nov 2019

TechTarget ComputerWeekly.com

Computer Weekly – 8 November 2016: The march of the robot workers
sponsored by TechTarget ComputerWeekly.com
EZINE: In this week's Computer Weekly, we look at how artificial intelligence is being used to automate existing jobs, such as IT administrators and customer service agents. Capital One's European CIO talks about how to create an agile business. And we offer tips on how to deal with an Oracle software audit. Read the issue now.
Posted: 08 Feb 2021 | Published: 08 Nov 2016

TechTarget ComputerWeekly.com

Computer Weekly – 4 October 2016: How Microsoft aims to tackle information overload
sponsored by TechTarget ComputerWeekly.com
EZINE: In this week's Computer Weekly, we hear from Microsoft CEO Satya Nadella about how the firm wants to use cloud, machine learning and innovative datacentre technologies to open up access to information. Our new buyer's guide looks at network function virtualisation. And we examine the role of blockchain in cloud data security. Read the issue now.
Posted: 08 Feb 2021 | Published: 04 Oct 2016

TechTarget ComputerWeekly.com

A Computer Weekly buyer's guide to intelligent workload management
sponsored by TechTarget ComputerWeekly.com
EGUIDE: One huge advantage digital transformation brings with it is the phenomenon of intelligent workload management. In this 17-page buyer's guide, Computer Weekly looks at the various tools available, asset management best practices and the complications to look out for with hybrid and multicloud deployments.
Posted: 08 Feb 2021 | Published: 13 Nov 2020

TechTarget ComputerWeekly.com

Computer Weekly - 21 December 2021: What is Log4Shell - and why the panic?
sponsored by TechTarget ComputerWeekly.com
EZINE: In this week's Computer Weekly, we assess the risks from Log4Shell, a new web software vulnerability described as "catastrophic". We look at SASE – secure access service edge – which is set to be one of the networking priorities for 2022. And some victims of the Post Office IT scandal are still waiting for proper compensation. Read the issue now.
Posted: 20 Dec 2021 | Published: 21 Dec 2021

TechTarget ComputerWeekly.com

Computer Weekly – 18 June 2019: Applying AI to road safety
sponsored by TechTarget ComputerWeekly.com
EZINE: In this week's Computer Weekly, we visit a Tokyo project where artificial intelligence is helping to improve road safety by detecting potential subsidence. As bug bounty programmes become popular, we look at what's involved and the pitfalls to beware. And we discuss digital development in healthcare with NHS England. Read the issue now.
Posted: 08 Feb 2021 | Published: 18 Jun 2019

TechTarget ComputerWeekly.com

Marketing software moves closer to centre of the CIO’s vision
sponsored by TechTarget ComputerWeekly.com
EGUIDE: In this e-guide: Software for marketing, from content marketing through customer experience management to marketing automation, and the rest, has not been as central to the vision of CIOs as ERP and the full panoply of IT infrastructure: storage, security, networking, data centres, and all of the above delivered by way of the cloud.
Posted: 06 Aug 2021 | Published: 06 Aug 2021

TechTarget ComputerWeekly.com

Getting the best out of robotic process automation
sponsored by TechTarget ComputerWeekly.com
EGUIDE: IT leaders are used to doing more with less, but the pandemic has forced many organisations to reassess whether the way processes have always been run, is optimal. With people having to work from home, many organisations have needed to automate previous manual tasks, in order to remain operational.
Posted: 06 Aug 2021 | Published: 06 Aug 2021

TechTarget ComputerWeekly.com