IT Channel Management Reports

MicroScope – January 2023: Channel themes for 2023
sponsored by MicroScope
EZINE: In this month's ezine, we provide a guide to the main areas of focus for the channel in the year ahead and look at what makes a good partner incentive programme.
Posted: 09 Jan 2023 | Published: 09 Jan 2023

MicroScope

How Will the Transition to ICD-10 codes affect Health IT?
sponsored by Virtusa Corporation
EGUIDE: As of Oct. 1, 2015, U.S. health care providers must use ICD-10 codes when they submit medical claims. This FAQ e-guide addresses what the transition means, advantages of using ICD-10, as well as best practices on how providers can prepare and succeed in an ICD 10 conversion.
Posted: 31 Mar 2011 | Published: 29 Mar 2011

Virtusa Corporation

ESRI Ensures a Single, Seamless Conversation with Customers Across All Channels
sponsored by Genesys
CASE STUDY: This case study reveals how Esri, a leading provider of GIS mapping software, redesigned the overall customer service experience in order to better support changing customer demands and improve interactions across all channels.
Posted: 16 Sep 2013 | Published: 28 Feb 2013

Genesys

MicroScope – December 2022: Dealing with rising prices
sponsored by MicroScope
EZINE: With prices rising, many are looking at what costs to cut – yet in the channel, the opposite might prove for better business. In this issue, read about how to navigate the cost issue, learn about the growing area of security, and learn about how to create a more appealing employment experience to attract talent
Posted: 01 Dec 2022 | Published: 02 Dec 2022

MicroScope

eGuide: Mistakes to avoid when providing virtualization services and support
sponsored by IBM
EGUIDE: This expert e-guide, brought to you by SearchSystemsChannel.com, reveals the four most common virtualization stumbling blocks that resellers encounter and offers advice for avoiding and overcoming them.
Posted: 18 Oct 2011 | Published: 18 Oct 2011

IBM

Channel strategies e-zine: Actionable information on technologies and sales tactics
sponsored by IBM
EZINE: This expert e-zine from SearchITChannel.com follows the evolution of virtualization and explains how it gave way to virtual appliances. Get advice to help you determine whether this technology makes sense for your business. Plus, discover new revenue opportunities surrounding Open Source deployment.
Posted: 22 Sep 2011 | Published: 22 Sep 2011

IBM

Delivering a Seamless Experience Across Every Channel
sponsored by IBM
WHITE PAPER: This white paper reveals the results of a survey of over 500 e-commerce and e-business professionals, and provides key insights and best practices for improving customer experiences across all channels.
Posted: 15 Nov 2013 | Published: 31 May 2013

IBM

Mobility Services 101
sponsored by TechTarget IT Channel
EBOOK: If you are struggling to deliver managed mobility services, this guide is meant to help. We offer insight into the challenges of delivering managed mobility services, the managed mobility market and the benefits of partnering with EMM vendors.
Posted: 03 Mar 2015 | Published: 03 Mar 2015

TechTarget IT Channel

Service Management: Taking Business to the Next Level
sponsored by LabTech Software
EGUIDE: In this e-guide, gain essential knowledge of recent developments around IT services. Read on to learn why success entails more than delivering snazzy services, and why enterprise architects are working to bring SOA and master data management (MDM) efforts together.
Posted: 30 Aug 2013 | Published: 30 Aug 2013

LabTech Software

A Guide to Better Cloud Backup
sponsored by Datto, Inc.
EGUIDE: The burgeoning demand for Disaster Recovery as a Service (DRaaS) presents a hugely profitable opportunity to cloud providers− if you can avoid the pitfalls of rolling out an offering. Read this expert e-guide to uncover useful tips to help you successfully enter the DRaaS provider market and remain competitive.
Posted: 08 Feb 2013 | Published: 21 Jan 2013

Datto, Inc.