Automatic Call Distributor Reports

SIP contact centers: Key benefits and potential challenges
sponsored by TechTarget Security
EGUIDE: Learn how Session Initiation Protocol (SIP), unified communications (UC) and contact centers fit hand in hand in this e-guide from SearchUnifiedCommunications.com.
Posted: 24 Feb 2012 | Published: 24 Feb 2012

TechTarget Security

Extra Space Storage Dials Up Sales with inContact & Salesforce CRM
sponsored by inContact
CASE STUDY: This paper describes the benefits Extra Space Storage experienced by combining inContact’s on-demand platform and integrated with customer CRM software from salesforce.com. Read on to learn more about these benefits and learn how your company can experience the same results.
Posted: 11 Oct 2010 | Published: 11 Oct 2010

inContact

Computer Weekly – 17 January 2023: How PepsiCo works with tech startups to drive growth
sponsored by TechTarget ComputerWeekly.com
EZINE: In this week's Computer Weekly, we talk to food and drinks giant PepsiCo, about how it works with tech startups to drive growth and digital transformation. Our latest buyer's guide examines the key elements of a composable business. And with all the chatter about ChatGPT, we look at the implications of generative AI. Read the issue now.
Posted: 16 Jan 2023 | Published: 17 Jan 2023

TechTarget ComputerWeekly.com

How to Achieve a 3X ROI with Slack
sponsored by Slack
WHITE PAPER: Today's new remote reality makes collaboration tools more important than ever. In this white paper, learn about a study conducted by Forrester Consulting on behalf of Slack which zeroed in on the benefits teams saw after switching to Slack.
Posted: 18 Jan 2024 | Published: 02 Dec 2023

Slack

Making the business case for quantum computing
sponsored by TechTarget ComputerWeekly.com
EGUIDE: Tech startups, investors, major suppliers and even leading-edge companies are already placing a bet on the future of quantum computing. In this e-guide, we hear from experts in the tech sector, business consultancies and international corporations as they examine the potential of quantum computing.
Posted: 15 Mar 2021 | Published: 15 Mar 2021

TechTarget ComputerWeekly.com

Computer Weekly – 10 May 2022: The spies who hack you – the growing threat of spyware
sponsored by TechTarget ComputerWeekly.com
EZINE: In this week's Computer Weekly, after 10 Downing Street was hit by a spyware attack, fears about targeted mobile phone hacks are increasing. Our salary survey highlights the diversity challenge in IT, with men's support for women in IT declining. And we look at how datacentre heat reuse can help reduce carbon emissions. Read the issue now.
Posted: 09 May 2022 | Published: 10 May 2022

TechTarget ComputerWeekly.com

CW Nordics - May-July 2022: How the Estonian government created a digital assistant to support citizens
sponsored by TechTarget ComputerWeekly.com
EZINE: As Estonia finalises the initial version of its government services digital assistant for launch, the man heading the project describes the birth of Bürokratt and beyond. Also read about Helsinki's role in a pan-EU project to introduce drone technology into emergency medical services.
Posted: 11 May 2022 | Published: 26 May 2022

TechTarget ComputerWeekly.com

Computer Weekly - 17 August 2021: How to choose between SIEM and SOAR
sponsored by TechTarget ComputerWeekly.com
EZINE: In this week's Computer Weekly, our buyer's guide examines the use of SIEM and SOAR to improve IT security, and asks which you should use, and when? We look at what you need to know about NVMe over Fabrics, the emerging storage networking technology. And we find out how Oracle customers are introducing its Fusion Cloud suite. Read the issue now.
Posted: 16 Aug 2021 | Published: 17 Aug 2021

TechTarget ComputerWeekly.com

Computer Weekly - 31 March 2020: Can the internet take the strain?
sponsored by TechTarget ComputerWeekly.com
EZINE: In this week's Computer Weekly, as millions of people work from home, we examine the measures in place to make sure the internet stays up and running. Our latest buyer's guide looks at the best practice in application modernisation. And we find out how IT leaders are tackling the skills shortage to recruit the best tech talent. Read the issue now.
Posted: 08 Feb 2021 | Published: 31 Mar 2020

TechTarget ComputerWeekly.com

CW Europe - December 2021-February 2022: Norway embraces internet of things
sponsored by TechTarget ComputerWeekly.com
EZINE: Norway is becoming a centre of IoT innovation as tech developers tackle some of the country's unique challenges, in areas such as fish farming, power distribution and monitoring of boats.
Posted: 23 Nov 2021 | Published: 09 Dec 2021

TechTarget ComputerWeekly.com